Job: Full Time Inbound Sales – Seattle, WA – Aug 2016 (Open)

This Position is Open

GoToTags is hiring a full-time inbound sales person in our Seattle office. GoToTags is a 5 yr/old tech startup with a small, but growing passionate team looking to change how people interact with technology in the physical world. This is a great opportunity to get involved with an exciting, fun and fast growing technology startup. Lots of potential opportunities as we grow.

Job Duties
  • Responsible for inbound customer inquiries via email and phone
  • Collect customer opportunity requirements, research customers, collect missing information, generate quotes and place orders
  • Educate customers on the technology, products and services
  • Setup examples and demos of our software for customers
  • Work closely with other teams; sales, engineering, support, finance and management to gather information for customers
  • Respond to high-priority customer inquiries off-hours
  • Other office tasks as needed (it’s a startup)
Job Requirements
  • 2+ yrs experience working in a sales position for technical products
  • Strong preference given to those with retail sales experience (Apple Store, Microsoft Store, …)
  • Experience with CRM tools (Salesforce) a bonus
  • VERY strong organizational skills with a high attention to detail, quality and accuracy
  • Strong time management skills; self-tasking and prioritization; we are very fast paced!
  • Proficient with Microsoft Windows and Microsoft Office (Word, Excel, Outlook)
  • Capable at using the Internet to figure things out for yourself
  • Able to learn new systems and processes quickly and be able to improve on existing processes
  • Strong verbal and written communication skills; articulate, spelling, grammar
  • General business math, financial and analytical skills
  • Able to work at our Seattle office on Eastlake by UW
  • High school diploma required
  • Can work in a dog friendly office
Compensation
  • Full time W2 employee
  • 45+ hrs/week; some time will be after hours, out-of-office
  • Base salary
  • Profit sharing; we work as a team so no individual sales commissions
  • Stock options
  • 3 weeks vacation/sick leave plus 2 weeks of federal holidays
  • Corporate cell phone plan
  • 3 month trial phase to make sure you and us are both happy
  • Daily licks from dogs
Who Should Apply
  • You are smart, energetic and resourceful
  • You are a self-starter, team-player and willing/able to learn new things
  • You want to, and are capable of solving new problems
  • You want to be pushed past your limits and grow
  • You want to work with other great people
How to Apply

If you think you’re ready, take a good look through our website and store to learn about NFC, QR, BLE and IoT (we will expect that you did). Send your cover letter, resume, LinkedIn profile, GitHub profile and whatever else you have to jobs@gototags.com. Please include a note about who you are, why you are interested in this industry and position and why you think GoToTags would be a good place for you.

Job: C#/.NET Windows Desktop Software Developer – Seattle, WA – May 2016 (Closed)

This Position is Closed

GoToTags is looking for a Seattle based C#/.NET developer to work on our suite of Windows Desktop apps that work with NFC, barcodes and hardware control systems. This would start out as a contract position, but could turn into full-time. We’re OK with people moonlighting and working after hours during the contract phase. GoToTags is a 5 yr/old tech startup with a small, but growing passionate team looking to change how people interact with technology in the physical world. This is a great opportunity to get involved with an exciting, fun and fast growing technology startup. This is your chance to work with unique and interesting software and hardware systems. No Sharepoint work here!

Job Duties
  • Responsible for the development and testing of our low-level SDKs for NFC, barcodes, motor control systems and other IoT technologies
  • Develop features for the upcoming new versions of our Windows desktop software (WPF based)
  • Write and maintain technical documentation and examples
Job Requirements
  • Strong understanding of C#/.NET; 4+ yrs
  • Proven experience writing SDKs and APIs
  • Understanding of lower level languages (C++) and underlying computer system (threads, memory, processes…)
  • Experience writing Windows desktop apps in either WPF or Windows Forms
  • Able to write low level code; hex, bit shifting, COM+ interop, threading, serial ports, PC/SC, …
  • Able to read detailed technical specifications and translate them into working code
  • High School diploma required
  • VERY strong organizational skills with a high attention to detail, quality and accuracy
  • Strong time management skills; self-tasking and prioritization
  • Strong verbal and written communication skills; articulate, spelling, grammar
  • Able to work at our Seattle office on Eastlake by UW
  • Can work in a dog friendly office
Compensation
  • Initial 3 month contract
  • 20+ hrs/week based on your availability
  • Potential for future full-time employment with salary, profit sharing and stock options
  • Daily licks from dogs
Who Should Apply
  • You are smart, energetic and resourceful
  • You are a self-starter, team-player and willing/able to learn new things
  • You want to, and are capable of solving new problems
  • You want to be pushed past your limits and grow
  • You want to work with other great people
How to Apply

If you think you’re ready, take a good look through our website and store to learn about NFC, QR, BLE and IoT (we will expect that you did). Send your cover letter, resume, LinkedIn profile, GitHub profile and whatever else you have to jobs@gototags.com. Please include a note about who you are, why you are interested in this industry and position and why you think GoToTags would be a good place for you.

Job: Full Time Operations & Fulfilment – Seattle, WA – April 2016 (Closed)

This Position is Closed

GoToTags is hiring a full-time individual in our Seattle based operations team for the production and fulfillment of our customer projects. GoToTags is a 5 yr/old tech startup with a small, but growing passionate team looking to change how people interact with technology in the physical world. This is a great opportunity to get involved with an exciting, fun and fast growing technology startup. Lots of potential opportunities as we grow.

Job Duties
  • Responsible for the production, encoding and printing of customer NFC tag projects
  • Operate our NFC tag encoding systems, label printers, card printers and other light production hardware
  • Prepare and package shipments, get shipping quotes, ship packages, track the status of shipments and deal with customs
  • Manage and track inventory; receive new inventory, organize inventory, inventory counts
  • Responsible for our Amazon stores in USA and Europe; product content, pricing, inventory, advertising, support, competitor analysis
  • Use our internal ecommerce, shipping, NFC tag encoding, printing, inventory and other technical systems
  • Work closely with other teams; sales, engineering, support, finance and management
  • Other office tasks as needed (it’s a startup)
Job Requirements
  • High School diploma required
  • VERY strong organizational skills with a high attention to detail, quality and accuracy
  • Strong time management skills; self-tasking and prioritization
  • Proficient with Microsoft Windows and Microsoft Office (Word, Excel, Outlook)
  • Capable at using the Internet to figure things out for yourself
  • Able to learn new systems and processes quickly and be able to improve on existing processes
  • Strong verbal and written communication skills; articulate, spelling, grammar
  • Able to pack orders up to 50 lbs; most are very lightweight
  • General business math and analytical skills
  • Able to work at our Seattle office on Eastlake by UW
  • Able to work remotely and off-hours as needed
  • Can work in a dog friendly office
Compensation
  • Full time W2 employee
  • 40+ hrs/week; some time will be after hours out-of-office
  • Base salary + profit sharing
  • Stock options
  • 3 weeks vacation/sick leave plus 2 weeks of federal holidays
  • Corporate cell phone plan
  • 3 month trial phase to make sure you and us are both happy
  • Daily licks from dogs
Who Should Apply
  • You are smart, energetic and resourceful
  • You are a self-starter, team-player and willing/able to learn new things
  • You want to, and are capable of solving new problems
  • You want to be pushed past your limits and grow
  • You want to work with other great people
How to Apply

If you think you’re ready, take a good look through our website and store to learn about NFC, QR, BLE and IoT (we will expect that you did). Send your cover letter, resume, LinkedIn profile, GitHub profile and whatever else you have to jobs@gototags.com. Please include a note about who you are, why you are interested in this industry and position and why you think GoToTags would be a good place for you.

GoToTags Expanding to Europe to Offer NFC Tag Products

As many of you are already aware, there have been some changes in the NFC tag market in Europe recently. For the last several weeks we have been receiving an increasing stream of inquiries from European customers looking for a new provider of NFC tags as their typical UK NFC tag supplier RapidNFC is stopping activity. From looking at their website, the online purchasing is disabled and there has been no activity on their blog or social profiles since the end of January. They were well known in the industry and we wish them the best in their future endeavors.

For European customers looking for NFC tags, don’t worry; GoToTags has always serviced customers globally including Europe. Our headquarters for engineering, sales, support and inventory are in Seattle, USA and we have agents in China. We design our own NFC tag products and have contract factories in China and the US build to our specifications. You will find it straightforward to transition to GoToTags as your supplier for your NFC projects; many customers already successfully have. And we even use the metric system! GoToTags offers a wide selection of blank, ready-made, printable and custom NFC tags as well as NFC software, hardware and online services on our online store.  For custom projects, corporate customers looking to setup on-going relationships, or if you just have any questions please contact our team and we will respond quickly.

Given the void in the Europe NFC tags market, we have decided to accelerate our expansion plans. We are actively looking at expanding our sales and operations into Europe so that we can service customers quickly and efficiently. This will roll out in several phases. We have already set up a UK phone number, +44 (20) 34097852 and have changed our office hours so we have overlapping business hours with Europe. We are actively recruiting for European-based sales and support staff to allow for even easier communications. The final step will be an operations center for rapid NFC tag production and fulfillment. If you’re interested in being a part of this expansion; please contact us.

Here at GoToTags we are continuing to see increased awareness, adoption and overall growth in the NFC market. We have several customer projects with 100k+ tags each and many more medium sized projects and prototypes. We’re excited for the future of NFC.

JOB: Hardcore C#/.NET Windows Desktop Software Developer (Closed)

This position is closed

GoToTags is looking to contract-to-hire a highly motivated, energetic and smart software developer to design and build the next generation of our C#/.NET based Windows NFC desktop software suite. GoToTags is a small, smart and efficient team focused on delivering software and physical products for the Internet of Things revolution. This is a great opportunity to get involved with a high-tech, fun and fast growing technology company. Lot’s of potential future opportunities as we grow.

JOB DUTIES
  • Responsible for our various Windows based software and hardware products (links below)
  • Maintain and enhance our internal NFC SDK
  • Maintain the existing software versions; bug fixes, incremental features…
  • Design and develop the next generation of our Windows software suite
  • Become an expert in the product and industry; able to define the product’s features based on customer and internal needs
  • Able to write public product documentation
  • Provide email tech support as needed to top-tier customers
  • Engage the external developer community to evangelize our products
  • Work closely with other team members in sales, engineering, finance, operations and management
  • Other tasks as needed

GoToTags Windows App
http://gototags.com/products/windows-app/

GoToTags NFC Encoder Software
http://gototags.com/products/nfc-encoder-software/

GoToTags Reel-Reel NFC Encoder Hardware
http://gototags.com/products/reel-reel-nfc-encoder/

JOB REQUIREMENTS
  • High school diploma required; college computer science or engineering degree preferred
  • Proven experience building .NET based Windows desktop software
  • Very strong understanding of C#/.NET, C++, Windows Forms, WPF
  • Able to write low-level code; threading, external I/O, USB…
  • Experience writing code for other developers; REST API clients; SDKs, nuget packages
  • Strong application architecture design skills; you can create an app from start to finish
  • Experience with external hardware integrations a huge bonus
  • Experience with Windows Mobile and Windows Store apps a bonus
  • Strong organizational skills with a high attention to detail, quality and accuracy
  • Very strong time management skills; self-tasking and prioritization
  • Proficient with Microsoft Windows and Microsoft Office (Word, Excel, Outlook)
  • Very capable at using the Internet to figure things out for yourself
  • Able to write technical documentation
  • Able to learn new systems and processes quickly and be able to improve on existing processes
WORK
  • Contract of 1-2 months; expected full-time after
  • 10-20 hrs/week for contract period
  • Located physically close to the office for short commute is a plus
  • Option to work at home part-time
  • Able to check emails remotely (home, phone…)
  • We are a dog friendly company; there are often dogs in the office and you can bring yours
COMPENSATION
  • Hourly contractor; D.O.E
  • Full-time employment; salary, stock-options, 3 weeks vacation, …
WHY YOU SHOULD CHOOSE US
  • You want to work with smart people who are working with new technologies in an exciting industry
  • You want to solve real problems, not just replicate other’s models
  • You want to be pushed past your abilities and grow into a better version of yourself
  • You want the opportunity of a real financial reward for hard work
NEXT STEPS
  • Visit our websites and learn more about us, our products and NFC
  • Send us an email! Make sure to include a description of yourself, your resume, your LinkedIn, your availability and compensation requirements. Expect we will call your references.

JOB: UW Student Wanted for Part-Time Flexible Startup Office Operations (Closed)

This position is closed

GoToTags is looking to hire a part-time energetic and smart individual to work in our office near UW to help out with various business administration and operations tasks. We are a small, smart and efficient team focused on delivering software and physical products for the up-and-coming Internet of Things revolution. This is a great opportunity to get involved with a high-tech, fun and fast growing technology start-up. Lot’s of potential future opportunities as we grow.

JOB DUTIES
  • Work closely with other team members in sales, engineering, tech support, finance, operations and management.
  • Use our ecommerce and shipping systems to fulfill orders; pick the correct products, pack the box, determine the correct shipping vendor and ship the order.
  • Prepare packages for external fulfillment providers
  • Responsible for product inventory; monthly inventory counts, inbound, organization…
  • Work with our finance team to categorize expenses and other financial transactions in our online accounting system
  • Some custom products are manufactured in the office; this includes custom printed cards and labels as well as NFC tag encoding. You will be responsible for operating these commercial printing and encoding systems.
  • Other office tasks as needed
JOB REQUIREMENTS
  • High School diploma required; UW student a bonus
  • VERY strong organizational skills with a high attention to detail, quality and accuracy
  • Very strong time management skills; self-tasking and prioritization
  • Proficient with Microsoft Windows and Microsoft Office (Word, Excel, Outlook)
  • Very capable are using the Internet to figure things out for yourself
  • Able to learn new systems and processes quickly and be able to improve on existing processes
  • Very strong verbal and written communication skills; articulate, spelling, grammar…
  • Able to pack orders up to 50 lbs; most are very lightweight
  • Basic business math and analytical skills
  • Experience with social media is a plus; Facebook, Twitter, Instagram, YouTube…
  • Basic experience with web technologies is a bonus
WORK
  • 8-15 hrs. per week on average; some more some less. Depends on week’s tasks.
  • Located physically close to the office for short commute (walk or bike)
  • Work 1-4 hrs. per day as tasks and your schedule allow
  • Able to check emails remotely (home, phone…)
  • We are a dog friendly company; there are often dogs in the office and you can bring yours.
COMPENSATION
  • Hourly contractor; full-time employment possible
WHY YOU SHOULD CHOOSE US
  • You want to work with smart people who are working with new technologies in an exciting industry
  • You want to solve real problems, not just replicate other’s models
  • You want to be pushed past your abilities and grow into a better version of yourself
  • You want the opportunity of a real financial reward for hard work
NEXT STEPS
  • Visit our websites and learn more about us, our products and NFC
  • Send us an email! Make sure to include a description of yourself, your resume, your LinkedIn, your availability and compensation requirements. Expect we will call your references.

JOB: Account Exec & Sales Rep (Closed)

This position is closed

GoToTags is looking to hire a full time energetic and smart individual to fill the role of account executive and work inside sales in our Seattle office. You will be responsible for the lead > opportunity > quote > order pipeline for technical software, hardware and physical products sales. We are a small, smart and efficient team focused on delivering software and physical products for the rapidly growing Internet of Things revolution. This is a very important role and a unique opportunity to join a fun and exciting company.

JOB DUTIES
  • Become an expert in our products, services and technology to provide the optimal customer solutions
  • Create, develop and own strategic partnerships with new companies, agencies other clients
  • Follow up on inbound opportunities via phone and email to understand the customer’s projects and to offer the appropriate products
  • Generate new potential leads (link building, social, email marketing…)
  • Generate custom quotes for opportunities
  • Provide post-sales support by following up with customers to ensure project success and identify subsequent opportunities
  • Work with existing accounts to identify new opportunities within their business
  • Use our online CRM tool to track the status of all customer projects
  • Work tightly with management, vendor, operations and finance teams to ensure a smooth and accurate order process
  • As the company grows, work with other sales team members
  • Review product and support documentation for completeness and accuracy
  • Develop online self-service sales content (YouTube videos, webinars, demos…)
  • Recommend improvements to process, marketing and products to other team members
JOB REQUIREMENTS
  • High School diploma required; BA+ in college is a bonus
  • 2 yrs experience with account management and/or sales
  • VERY strong organizational skills with a high attention to detail, quality and accuracy
  • Very strong time management skills; self-tasking and prioritization
  • Proficient with Microsoft Windows and Microsoft Office (Word, Excel, Outlook)
  • Proficient with mobile devices (iOS, Android)
  • Previous use of an online CRM tool (Salesforce, Workbooks, Zendesk…)
  • Excellent customer service skills
  • Very capable using the Internet to figure things out for yourself
  • Able to learn new systems and processes quickly and be able to improve on existing processes
  • Very strong verbal and written communication skills; articulate, spelling, grammar…
  • Basic business math and analytical skills
  • Experience with social media; Facebook, Twitter, Instagram, YouTube, LinkedIn…
WORK
  • Work in the office Monday through Friday from 8AM to 4PM. We’re not as busy on Fridays so there will often be an opportunity to leave early for the weekend.
  • We work with customers worldwide, many in Europe and Asia. Due to the time zone differences we often get important emails in the evening. Expect to work an hour or so at-home in the evenings and on Sunday evening (Asia morning) to check for important emails.
  • Some travel (10%) will be required; typically meeting with customers and industry events
  • Able to work from home up to 25% (to miss busy traffic periods)
  • It is expected you can generate enough new sales to cover your cost within a 1 month timeframe. During that time you will work in parallel with current team members.
  • We are a dog friendly company; there are often dogs in the office and you can bring yours once approved
COMPENSATION
  • Hourly contractor (1099) to full-time employee (W2) after initial 1-2 month trial period
  • Base + Commission; % to be determined
  • 3 weeks paid vacation annually
  • Stock options available once full time (the real reason we all work here)
WHY YOU SHOULD CHOOSE US
  • You want to work with smart people who are working with new technologies in an exciting industry
  • You want to solve real problems, not just replicate other’s models
  • You want to be pushed past your abilities and grow into a better version of yourself
  • You want the opportunity of a real financial reward for hard work
NEXT STEPS
  • Visit our websites and learn more about us, our products and NFC
  • Send us an email! Make sure to include a description of yourself, your resume, your LinkedIn, your availability and compensation requirements. Expect we will call your references.

JOB: E-Commerce Operations Manager (Closed)

This position is closed

GoToTags is looking to hire a full time energetic and smart individual to manage our BUYNFCTAGS ecommerce operations in Seattle. We are a small, smart and efficient team focused on delivering software and physical products for the up-and-coming Internet of Things revolution. This is a very important role and a unique opportunity to join a fun and exciting company.

JOB DUTIES
  • Responsible for all BUYNFCTAGS related duties after the point an order has been placed.
  • Work closely with other team members in sales, engineering, tech support, finance and management.
  • Use our ecommerce and shipping systems to fulfil orders; pick the correct products, pack the box, determine the correct shipping vendor and ship the order.
  • All customer service inquiries. We use Zendesk as a management system which handles email, phone and online chat interactions with customers.
  • Responsible for inventory management; monthly inventory counts, recommendations for re-purchasing; restocking and Amazon FBA.
  • Some custom products are manufactured in-house; this includes custom printed cards and labels as well as NFC tag encoding. You will be responsible for operating these commercial printing and encoding systems to manufacture the products.
  • Responsible for the content on our public support sites (http://help.buynfctags.com). You will keep the existing content accurate and add new content as you determine it is required based on customer feedback.
  • Responsible for the organization of the BUYNFCTAGS office
  • Recommend improvements in processes, marketing and products to other team members.
  • Daily posting to social media
  • As the company grows you will likely be responsible for junior employees.
JOB REQUIREMENTS
  • High School diploma required; BA+ in college is a bonus
  • VERY strong organizational skills with a high attention to detail, quality and accuracy
  • Very strong time management skills; self-tasking and prioritization
  • Proficient with Microsoft Windows and Microsoft Office (Word, Excel, Outlook)
  • Excellent customer service skills
  • Very capable are using the Internet to figure things out for yourself.
  • Able to learn new systems and processes quickly and be able to improve on existing processes
  • Very strong verbal and written communication skills; articulate, spelling, grammar…
  • Experience with ecommerce and order fulfilment systems (Amazon, Magento, Shopify, Shipworks…)
  • Experience with shipping vendors (USPS, UPS, FedEx…) and customs processes
  • Able to pack orders up to 50 lbs; most are very lightweight
  • Basic business math and analytical skills
  • Experience with social media is a plus; Facebook, Twitter, Instagram, YouTube…
  • Basic experience with web technologies is a bonus; you will need to know basic HTML when writing support content
WORK
  • Work in the office Monday through Friday from 8AM to ~3:30PM. We’re not as busy on Fridays so there will often be an opportunity to leave early for the weekend.
  • We work with customers worldwide, many in Europe and Asia. Due to the time zone differences we often get important emails in the evening. Expect to work an hour or so at-home on the evenings and on Sunday evening (Asia morning) to check for important emails.
  • We are a dog friendly company; there are often dogs in the office and you can bring yours.
COMPENSATION
  • Hourly contractor to full-time employee after initial 1-2 month trial period
  • Stock options available once full time
WHY YOU SHOULD CHOOSE US
  • You want to work with smart people who are working with new technologies in an exciting industry
  • You want to solve real problems, not just replicate other’s models
  • You want to be pushed past your abilities and grow into a better version of yourself
  • You want the opportunity of a real financial reward for hard work
NEXT STEPS
  • Visit our websites and learn more about us, our products and NFC
  • Send us an email! Make sure to include a description of yourself, your resume, your LinkedIn, your availability and compensation requirements. Expect we will call your references.