Store Orders

Covers the GoToTags Store ordering process, from simple NFC and UHF RFID tag purchases to complex orders involving custom printing, encoding, or variable data, as well as details about our order review process.

Ordering NFC and UHF RFID Tags

Before You Order Review all information, including shipping address, carefully before placing your order. You have a short window to revise addresses or cancel items before processing begins.

Ordering Steps

  1. Select an appropriate NFC or UHF RFID tag and navigate to its product page
  2. Add the desired quantity to your cart
  3. If custom-printed artwork or encoding is not required, skip to step 6
  4. For custom artwork (with or without data), visit the artwork page
  5. For tag encoding, visit the encoding page
  6. Click the shopping cart icon (upper right corner)
  7. Click Checkout Now
  8. Enter your email address to begin account creation
  9. Complete shipping information and select shipping method and click Next
  10. Choose payment method or submit a purchase order
  11. Click Place Order

Order Review Process

Inventory order review process

  1. An order confirmation email is sent automatically after checkout
  2. Payment is authorized (not charged) to ensure funds are available during order preparation
  3. All orders undergo review before invoicing and payment capture
  4. Orders may be placed On Hold with email notification if:
    • Items are out of stock or back-ordered
    • Freight costs are insufficient
    • Payment issues occur or additional payment is needed
    • Encoding files need revision or services should be added
  5. Custom printing orders require additional review steps
  6. After review completion, orders are invoiced and payment is charged
  7. Standard inventory orders typically ship the same day
  8. Shipment confirmation emails with tracking are sent when orders ship
  9. Payment authorizations are removed in 5-7 business days for canceled orders (timing depends on your bank)

Printed and custom order review process

Custom orders follow the standard order review process with additional artwork proofing steps:

  1. After order review, a PDF proof is sent via Ashore before production begins
  2. Review and approve the proof through Ashore. Physical print samples are not provided
  3. Production lead times are shown in the PDF proof. Note: Lead times are estimates and subject to delays
  4. Contact us by email if changes are needed during proof approval
  5. Once approved, production begins and payment is charged. Orders cannot be changed or canceled at this point
  6. We’ll notify you of any production delays and provide updated ship dates
  7. Payment authorizations are removed in 5-7 business days for canceled orders (timing depends on your bank)

Backorders

Customers are notified of any backordered items and may be offered alternate products. Orders are refunded if customers choose not to wait, and some discontinued items are automatically refunded.

International orders cannot be split-shipped due to cost restrictions. Orders with backordered items ship once all items are available.

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