The GoToTags Store requires vector art files for printing. Artwork files submitted to the GoToTags Store should be made with Adobe Illustrator and exported in one of the following vector art formats:
Please note that not all files saved as one of the file types above are usable. If a non-vector image has been dropped into Adobe Illustrator and saved as one of the file types above, it cannot be used. The GoToTags Store cannot print from images (.jpg, .png) or artwork created in Photoshop (.psd).
The customer can check if the artwork is vector by opening the file in Adobe Illustrator and zooming in. If the lines of the artwork remain clean and crisp, the file is likely vector. If the artwork becomes pixelated, it is raster, not vector, and is not suitable for printing.
If the customer cannot create or obtain a vector file, the artwork file may still be submitted for assessment. In some cases, a high-resolution .jpg or .png image can be used or a design fee can be assessed to create a vector file for the customer.